PRESSADVANTAGE – Rocket CRM has introduced an enhanced version of its Missed Call Text Back feature, designed to help organizations maintain consistent communication even when inbound calls go ...

Asia's digital economy has seen remarkable expansion in recent years. Automation, artificial intelligence, and improved ...

ChatBar AI and Anam unveil human-real AI personas ready to go in minutes, combining real-time avatars with secure, compliant, brand-aligned conversational intelligence. The collaboration leverages ...

The B2B leaders outperforming peers in ROI aren't collecting more data; they're building smarter, connected ecosystems where ...

By aligning marketing, sales and CX within a single platform, businesses can transform isolated efforts into a cohesive, high ...

The Healthcare Customer Relationship Management (CRM) market is primarily driven by the rising need for enhanced patient ...

Salesforce advances with Agentforce traction, FY30 targets, AI efficiencies, double-digit growth, margin gains and strong ...

Voiso, a global provider of AI-powered contact center software, has published new insights on how businesses can transform speech analytics data into measurable improvements in customer experience (CX ...

As Gen X captains fly with Gen Z first officers, training programs adapt to bridge learning styles and strengthen CRM in ...

Salesforce (CRM) offers AI-driven investment potential but warrants caution amid high valuation and upcoming Q3 2026 earnings ...

The problem is often down to siloed data and processes between the DMS, CRM and digital retailing tools. The result, is a ...