Every day that Janet Armbruster entered the baby’s cubicle in the neonatal intensive care unit (NICU), he was crying shrilly. She’d scoop him up, hold him tight, rock him slowly, softly sing, “You Are ...

Nothing seemed to calm the baby. Nancy Stebler swaddled the infant girl tighter. She stood up and rocked her. Then she sat down and rocked her. She shushed and cooed. But the baby trembled, went rigid ...