If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

A reliable dishwasher will save on elbow grease, energy costs and repair bills. These are picks for the most reliable ...

Expensive repairs? Find a warranty to cover future costs. Dishwashers can be extremely helpful, time-saving appliances. However, unexpected breakdowns can leave you with costly expenses and a sink ...

While reverse-engineering the electronics in the appliance, [nophead] noticed a surface-mounted transistor that looked crooked. It was loose to the touch and fell into pieces when he attempted to ...

When an appliance breaks, do you shell out for a costly repair, or spend even more on a replacement? Here's a good rule of ...

Every year the Survey Research team at Consumer Reports gets tens of thousands of responses from our members about problems they’ve had with their kitchen and laundry appliances. In our most recent ...

Conventional wisdom says to skip extended warranties, including the appliance repair programs offered by CenterPoint (Home Service Plus) and Xcel (HomeSmart). Generally, they don't pay for themselves.

Richard Baguley has been writing about technology for over 20 years. He has written for publications such as Wired, Macworld, USA Today, Reviewed.com. Amiga Format and many others. Dishwashers are ...

When John Bartolotta’s dishwasher breaks down, he asks Sears for help in fixing it. Then he decides to buy a new dishwasher instead. Can he get his prepaid repair fee refunded? Q: I recently contacted ...