Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ecstatic about the product's possibilities. Ditto for its just-announced ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

Enterprises face key challenges in harnessing unstructured data so they can make the most of their investments in AI, but several vendors are addressing these challenges.

For software developers, choosing which technologies and skills to master next has never been more difficult. Experts offer ...

The generative AI in chatbots market is poised for rapid growth, driven by rising demand for personalized interactions, cloud ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Chip Stapleton is a Series 7 and Series 66 ...

Looking for a comprehensive and reliable source of stock market news? Benzinga creates actionable, market-moving stock news content that is all written in-house. Benzinga’s editorial team cuts through ...

Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create ...

CRM systems fail when they're not utilized correctly or when businesses choose the wrong CRM solution. Learn how to implement ...

I recommend NOW shares at current levels, expecting sustained 20%+ revenue growth, mid-30% free cash flow margins, and ...

North America held a dominant market position, capturing more than a 41.7% share, holding USD 3.79 billion in revenue.

Think your customer relationship management (CRM) tool is doing it all? You might be able to get even more out of it than you ...