The chip shortage and Bitcoin mining have made the graphics card market difficult to navigate for years. We run down the ...

Microsoft Chief Partner Officer Nicole Dezen shared updates on AI agent packages, promotions and security training in an ...

ShipStation reports that e-commerce success hinges on authentic customer relationships over traditional loyalty programs, ...

Looking for better service and a friendlier dining experience? Try these thoughtful gestures and helpful habits to elevate your future restaurant visits.

LAS VEGAS — Good Food Holdings, the parent company of several West Coast specialty chains , is reimagining its upscale, full-service stores — and adding technology to enhance its customer service.

How to Measure and Improve Customer Service for Growth High-quality customer service is often a defining factor in a company’s success. At its core, customer service is about meeting the expectations ...

I read with interest in the MDJ the report of Cobb Comm. Erick Allen’s meeting last week with members of the Powers Ferry Corridor Alliance. The recently-minted District 2 commissioner discussed a ...

Columbus Roofing Rescue, owned by 1990 LCC graduate Joe Daley, has recently opened up a Lima office. While the company specializes in dealing with insurance companies when roofs are storm-damaged, it ...

In this blog, we’ve collected more than 1,000 real-life examples of how organizations are embracing Microsoft’s proven AI capabilities to drive impact and shape today’s platform shift to AI. I’m sure ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

Service workers are some of the hardest-working employees out there. Part of what makes their job so intense is the fact that they have to deal directly with customers almost all of the time. Some ...

I fly a great deal. That isn’t bragging, as anyone who has ever traveled in a post-9/11, post-COVID world knows that air travel isn’t quite the pleasure cruise it once was. That being said, there was ...