FOX 5 NY's Teresa Priolo reports from Clifton, New Jersey to recount Target's new customer service policy, encouraging ...

The new Freshdesk Command Center, Vertical AI Agents, and Freddy AI Insights eliminate service complexity so brands can focus ...

Boomi, the leader in AI-driven automation, announced today the winners of its 2025 Asia Pacific (APAC) Customer Innovation ...

# Machale Taylor, the unit’s manager, said since the rebrand at the beginning of the month the call centre has been upgraded and expanded into a comprehensive, always-open hub for BPL customers. # He ...

According to reviews, Reddit threads, and social media, the staff at these chains make fast food feel more like a struggle ...

To help passengers try the new routes, the MTA is offering free rides on all primary routes buses. The free rides will take ...

Mejuri, the fine-jewelry brand redefining everyday luxury, has partnered with Clootrack, the patented AI-powered customer intelligence platform, to strengthen its Voice of the Customer (VoC) ...

Transformation to redefine customer engagement, accelerate innovation, and power a seamless digital journey for millions of ...

The fastest-growing airline in India, Akasa Air, has partnered with One Point One Solutions to introduce an innovative ...

The relationship between a customer and a business can last a lifetime. Thanks to Michael Jordan, my first basketball shoes were Nike, and even though it's been a decade since I was involved in the ...

Wrongfully accused. Facebook and Instagram users are telling the I-Team their accounts are disappearing, after being wrongly ...

The longest government shutdown in US history has ended, but it could take days — and in some cases a week or more — before ...