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Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

AI improves customer satisfaction with 65% ticket deflection and saves 431,000+ agent hours. The report makes it clear that whether you are a CIO focused on cost efficiency, an IT manager chasing ...

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Recognizing the growing need for seamless employee experience (EX), Freshworks FRSH recently launched Freshservice Journeys, a transformative, AI-assisted capability built into its IT and employee ...

Freshworks is offering the general availability of Freshservice Journeys, a new AI-assisted capability within its IT and employee service management offering that is designed to streamline complex ...

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...

SAN MATEO, Calif., June 30, 2025 (GLOBE NEWSWIRE) -- Freshworks (NASDAQ: FRSH), today announced the general availability of Freshservice Journeys, a new AI-assisted capability within its IT and ...