From housekeepers and front desk clerks to the people who own hotel properties, they’re the first to say there are certain do ...

When it comes to hotel cleaning failures, the one Bill Mapp saw on a recent trip to Richmond, Virginia, is a standout. After checking in and getting settled at an all-suites property, Mapp, a ...

For example, “such things as discarded plastic used for amenities, water bottles, and plasticware, as well as styrofoam cups ...

More than 10,000 hotel workers went on strike over the Labor Day weekend. Housekeepers, servers and front desk agents were among the workers who walked off the job at about two dozen Hyatt, Hilton and ...

Hospitality heavyweights are pushing back against newly enacted hotel-cleaning ordinances in San Francisco and Las Vegas, with daily housekeeping protocols emerging as a key flashpoint in both cities.