Digital transformation is likely a term you've heard in recent years. Though it's easy to write off as just another buzzword, the reality is that it's how businesses, including their marketing ...

The first step to becoming a genuinely empowering leader by Frances X. Frei and Anne Morriss On a spring afternoon in 2017, Travis Kalanick, then the CEO of Uber, walked into a conference room at the ...

How to craft a narrative that matters by Frances X. Frei and Anne Morriss Let’s say you’re a leader with an urgent organizational problem—anything from a broken culture to a product that no longer ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.