All of us want to feel listened to and accommodated, particularly when we are shopping for something. Being treated respectfully and helpfully is just as important as finding the right item at the ...

Every year, the talk about online sales becomes more prolific as e-commerce giants continue to grow, giving way to a rising number of comments foretelling the demise of brick-and-mortar businesses.

As more people are working from home and staying in, online shopping has become the dominant means of commerce. It’s more important than ever for small brick-and-mortar retailers to get their products ...

All of us want to feel listened to and accommodated, particularly when we are shopping for something. Being treated respectfully and helpfully is just as important as finding the right item at the ...

Build-A-Bear Workshop, the children’s specialty retailer with strong roots in American shopping malls, is getting a facelift. Plagued by the realities of brick and mortar retail—Build-A-Bear was in a ...

Brick-and-mortar marketing refers to marketing tactics used by businesses serving customers face-to-face, often at a traditional storefront. According to Merriam-Webster, this term was coined in 1992.