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Oracle is embedding autonomous AI agents directly into its CX platform, joining a crowded field racing to automate customer-facing workflows. The company on April 9 announced Fusion Agentic ...

The Oracle Customer Edge Summit 2026 will take place April 12–14, 2026 at the JW Marriott Hotel in Austin, Texas. The event focuses on industry‑specific cloud solutions for utilities, capital projects ...

New class of enterprise applications redefine sales, service, and marketing processes by unlocking time, capacity, and outcomes that were previously out of reach "Customer expectations and operational ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. This voice experience is generated by AI. Learn more. This ...

Oracle has launched an artificial intelligence (AI) customer excellence centre in Sydney to help its customers across Australia and Oceania adopt the technology, the company announced at its Oracle AI ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. A culture of intentional leadership is what creates results. Walters said, “You can’t ...

Tech company Oracle has announced a major round of lay-offs this week, with up to 30,000 employees losing their jobs, PTI reported. New details from official documents now show exactly which roles and ...

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Oracle’s cloud expansion and AI integration highlight its evolving role within the NYSE Composite, reflecting broader ...

Pamela Price learned via email that she was affected by Oracle's recent mass layoffs. The layoff shocked her — but she leaned on three career lessons to quickly pivot. She says the experience revealed ...

Oracle employees expressed their shock across social media following the lay-offs. “It’s hard to put into words how heavy this feels,” Oracle customer success manager Eugenia Zanolli Andrade wrote ...