Doug Betts is the President, Dealer Solutions at J.D. Power. He joined the company in 2017. He regularly provides perspective on the state of the automotive industry in media outlets like Automotive ...

Agentic AI systems need a deep understanding of where they are, what they know, and the constraints that apply. Context ...

While machine learning can help manage many of these complexities facing marketing teams at telcos, it’s not the starting ...

Governments across the world make thousands of personnel management decisions, procure millions of goods and services, and execute billions of processes each day. They are data rich. And yet, there is ...

When technology aligns with human workflows and nudges front-line teams toward better decisions, it becomes a force multiplier.

SAP's Tony Harris reveals how technology is transforming supplier relationships from transactional exchanges into ...

Direct edge performance insights and diagnostics made instantly actionable for IT, end-users, and applicationsBOSTON, Nov. 18 ...

The key is to balance offense and defense. by Leandro DalleMule and Thomas H. Davenport More than ever, the ability to manage torrents of data is critical to a company’s success. But even with the ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

Environmental monitoring has grown increasingly data-intensive. Air networks expand, water sampling becomes more frequent, ...

The most captivating news includes Agent 365, Microsoft 365 Copilot vocal commands and Windows 365 agent creation capabilities.