Ridgid's orange power tools are made by the same Chinese company that also owns Milwaukee and Ryobi, but Ridgid differentiates itself from other brands with its generous lifetime service agreement. As ...

Abstract: In recent years, the e-commerce industry has seen a rapid increase in the demand for advanced AI-driven customer service solutions. Traditional cloud-based models face limitations in terms ...

Abstract: This paper introduces a framework using multiple large language models (LLMs) to assess and enhance the customer service interactions of a staff in service industry. Effective communication ...

RIDGID, a part of Emerson’s professional tools portfolio, recently welcomed a group of plumbing and mechanical professionals to its Elyria headquarters for its annual RIDGID Experience, according to a ...

Research firm J.D. Power has added another study to its laundry list of studies. This new one is the J.D. Power China New Energy Vehicle Customer Service Index (NEV-CSI) Study, measuring new car ...

Customer service isn’t a team. It’s how your whole company shows up for your customers, especially when no one’s watching. True customer service is a company-wide culture, not a department, remembered ...

Vier a Builders has promoted Larry Carr to Senior Director of Customer Service, after serving as a customer service representative, customer service manager, and director of customer service. BREVARD ...

Giving new life to a classic Ridgid pipe cutter—clean, restore, and shine 🔧🧼 #ToolRestoration #RidgidTools #VintageTools #RustToShine #RestorationProject Senate Republicans Won't Accept House Tax ...

Cadillac ranks third in customer satisfaction for the Premium Brands segment in the annual J.D. Power 2025 U.S. Customer Service Index (CSI) Study, putting it well above average and matching its ...

Your customer base is more than just a list of transactions. It’s a reflection of who values what you offer. In this article, you’ll find out about the five main types of customer base and get ...

The largest Brazilian distributed and shared energy generation company, Órigo works with solar power solutions for homes and companies, with two models of clean and renewable energy production offered ...