The days of having to “know a guy” to get your mechanical watch serviced may be over. Arguably, the biggest downside of collecting mechanical watches is getting them serviced. Unless you “know a guy” who’s local, you typically have to jump ...

Oliver Pollock's ancestors have a history in horology that stretches back more than a century, so it was only natural that he would follow into the family business. After stints with some of the industry's major brands, he founded Luxury Watch Repairs to ...

This story is from an installment of In the Loupe, our weekly insider newsletter about the best of the watch world. Sign up here. Anyone who’s ever had to repair a luxury timepiece knows the drill: You drop the watch off at your local retail or repair ...

When you’re busy on the hunt for a new watch – be it in person or scrolling through Chrono24 – after-care such as watch servicing, or dealing with repairs are not what you usually have in mind. But similar to the less fun things in life (hello ...

Oliver Pollock said his company sends each customer about 11 update emails — and he intends to double that number this fall. By Felicia Craddock For some watch fans, buying and wearing a luxury timepiece is the ultimate thrill. But arranging for ...