IBS Software today announced a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to ...

I would rather talk to a person than an automated customer service call. I strongly dislike the menu option recording that says, “press 1 if …, press 2 if …, press 3 if … “ Almost 4 out of 5 customers ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

EPHRATA, Pa. — Lewis Burkholder married into a nursery family, but his business is his own, built on a combination of learning and personal talents. In 2008, two years after marrying his wife, Arlene, ...

President Donald Trump called for improvements to federal government websites in a Thursday executive order, arguing the U.S. government “has lagged behind in usability and aesthetics.” The new ...

(RTTNews) - Amazon.com Inc. (AMZN) said on Wednesday that its Amazon Web Services or AWS had signed a new five year agreement with BT Group Plc (BT-A.L) to speed up its cloud transformation and ...

Innovation moves fast — and that's often the point. Interfaces are refreshed, platforms are redesigned, and user flows are streamlined with each update. These changes are usually positioned as ...

As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their businesses running. She uses the experience of managing her own writing and editing ...

Artificial intelligence tools are making their way into the solar industry, from small rooftop residential solar projects to the largest utility-scale solar facilities. Three new AI-supported tools ...

Whereas large language models (LLMs) attracted consumers well before enterprise users, SaaS platforms are driving the use of embedded AI agents to improve employee experience and productivity. AI ...