At Celosphere 2025 in Munich, the German telco demonstrated how combining process mining with predictive AI enabled proactive customer interventions - offering a practical blueprint for ...

Shopify President Harley Finkelstein with a timely reminder that AI is an enabler of wider change in the commerce space, not ...

Primark was reluctant to dip its toes into Click & Collect, but that's turned out to be a success! Can it avoid the same ...

How Kingfisher CTO balances centralized tech with brand autonomy across B&Q, Screwfix, and Castorama ...

DHL is using Celonis' process intelligence platform combined with generative AI to automatically screen 100% of employee ...

Primark was reluctant to dip its toes into Click & Collect, but that's turned out to be a success! Can it avoid the same mistake in 2025 with its mobile app plans.

The role of the modern data executive has never been more complex. Across EMEA, executives are facing a myriad of challenges from rising interest rates and fragile supply chains to tightening ...

Workflow automation and integration vendor Workato's Enterprise MCP server isn't aiming to be just a technology foundation ...

When I’ve sat in on messaging exercises for tech vendors over the years, one of the most basic bits of advice given out to ...

Samsara's Paz Macdonald discusses how combining innovation with cultural change, operators can save lives, strengthen their ...

At Celosphere 2025 in Munich, the process intelligence vendor acknowledged the AI hype cycle is deflating, but argued that operational context - not more models - is the missing ingredient for enterpr ...

There's a valuable lesson to be learned from Jurassic Park - and it's nothing to do with how carry off a pair of 'slutty ...