Across the global hospitality landscape, a new generation of humanoid AI agents is moving from concept to reality. As hotels ...

Mews, a leading provider of cloud-based hospitality software, has acquired the U.S.-based artificial intelligence company ...

Focus Group – one of the UK’s leading providers of business technology, cyber security and connectivity solutions – has ...

Following its announcement in June regarding a series of new technology initiatives aimed at improving operational efficiency, supporting franchisee success and enhancing the guest experience, Wyndham ...

Hotel management company White Lodging has strengthened its collaboration with the global market leader in digital F&B, guest ...

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Artificial Intelligence (AI) has evolved from a futuristic buzzword into a practical, mission-critical tool that is reshaping the hotel industry at a rapid pace. According to analysts at ...

Hotels around the world are increasingly embracing humanoid robots at check-in desks, lobby information points, and even for room service, but the trend is raising eyebrows among guests, researchers ...

In response to the public health crisis that has wreaked havoc on the hospitality industry, and following on the heels of other leading hotel brands — including Marriott, which unveiled a similar ...

Marriott International, the world’s largest hotel company, has been a pioneer in hotel technology transformation, particularly with respect to guest-facing technologies. The company continues to lead ...

In the Spotlight, Viewpoints Comments Off on A Closer Look: 4 AI Voice Tools Transforming How Hotels Handle Reservations and Guest Communication Many hotels struggle with high call volumes, missed ...

It’s inevitable that modern advances in artificial intelligence (AI) and automation will impact the hotel industry. While much has been rightfully said about use cases like machine learning (ML) ...