To retain customers long term, businesses must Identify ways to add additional value to current business offerings.

Campaigns fade. Relationships scale. That’s the real superpower. The smartest way to grow your customer base is through relationships. They are businesses’ most underestimated superpower — creating ...

Discover how an AI-powered customer feedback tool like Troof helps modern businesses manage reviews, analyze sentiment, and turn insights into growth.

When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...

Teradata reports business leaders are eager for AI in customer experience, but face data, governance, and skills challenges ...

TROY, Mich.: 15 Oct. 2025 —Overall satisfaction among gas utility business customers averages 645 (on a 1,000-point scale), according to the J.D. Power 2025 U.S. Gas Utility Business Customer ...

Impressive growth apparently makes OpenAI "the fastest-growing business platform in history" - so what's next?

Microsoft (MSFT)-backed OpenAI said that more than one million business customers globally are directly using OpenAI.

One platform for payroll and health benefits means fewer systems, fewer steps, and more time back for business owners.

Catnip Budz Gourmet Catnip announced on Friday, Nov. 7, that it was named a 2026 Small Business Superstar by the Greater ...