FOX 5 NY's Teresa Priolo reports from Clifton, New Jersey to recount Target's new customer service policy, encouraging ...

Mitchell Grant is a self-taught investor with over 5 years of experience as a financial trader. He is a financial content strategist and creative content editor. Amy is an ACA and the CEO and founder ...

Experts predict that AI will autonomously resolve 80% of common customer service issues by 2029. In many cases it's fine, but ...

Dara delivers a modern, mobile-first mortgage servicing experience with self-service payments, real-time visibility, and ...

Ottawa County has recognized Valente Morales, a community health worker with the Department of Public Health’s Ottawa ...

It’s tough out there for a customer journey mapper, at least one who is still clinging to the old or legacy ways of ...

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

The announcement came on the heels of his decision to scrap a proposal that would have required airlines to compensate ...

With Thanksgiving less than a week away, the holiday season is here whether any of us are ready or not. Last year, TSA ...

TEC earns top honors in Lancaster, Pittsburgh, and Rocky Hill, CT - proving that exceptional roofing and customer service ...

An Upstate New York DoorDash delivery driver has been busted on felony charges after filming a half-naked customer passed out drunk on his couch, which she later claimed was a form of sexual assault.

Electricity and Water Authority (EWA) president Kamal Ahmed visited the Customer Service Centre in Zayed City. Mr Ahmed ...