Delta Air Lines is taking the brunt of the number of delays and cancellations after the global IT outage over the weekend. Now, its customer service problems are frustrating even the most loyal Delta ...

CLAYTON COUNTY, Ga. — Delta Air Lines is taking the brunt of the number of delays and cancellations after the global IT outage over the weekend. Now, its customer service problems are frustrating even ...

W ith the mainstream adoption of new AI technologies, the travel industry seems to be evolving faster than ever, and Delta is ...

In a letter to SkyMiles Members , Erik Snell, Delta's Chief Customer Experience Officer, said Delta is ready to welcome ...

The U.S. Department of Transportation will investigate Atlanta-based Delta Air Lines and how it is treating passengers, Transportation Secretary Pete Buttigieg announced, as the airline entered its ...

A Delta Airlines passenger endured an excruciatingly awkward customer service call after discovering that the rep was none other than his ex-girlfriend. The mortified flyer detailed the uncomfortable ...

The travel host Samantha Brown accidentally rated an "amazing" Delta customer service agent poorly. A TikTok she made about the mistake went viral, and she got in contact with Delta and the rep. Delta ...