At Celosphere 2025 in Munich, the German telco demonstrated how combining process mining with predictive AI enabled proactive customer interventions - offering a practical blueprint for ...

The AI voice service sector is set for explosive growthVoice isn’t discussed much in telco circles any more, according to the ...

Alejandra Pulido of Domu is transforming debt collection with AI-powered voice bots, enhancing efficiency, empathy, and customer engagement.

The world of e-commerce is more competitive than ever because things move so quickly. With the rise of online shopping, ...

DITCH the 9-5 desk job and get paid to work in the sun by applying for an “encore job” – and there are thousands of roles ...