Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

The California Policy Lab and the Committee on the Revision of the Penal Code have released the California Prison Population ...

OpenAI appears to want to distance itself from cheating while maintaining a future of AI-powered education. In July, the ...

Thanks to AI, data science tasks that once demanded specialized skills can now be performed faster, more accurately and at a ...

Localization should be viewed as an essential element of any multi-channel strategy that includes physical stores.

Emily Domenech has called back about a dozen furloughed workers to advance President Donald Trump’s priority projects.

Q3 2025 Earnings Call Transcript November 3, 2025 Vertex, Inc. reports earnings inline with expectations. Reported EPS is ...

A viral email about a work from home “five minute rule” lit up social feeds recently and was covered in prominent newspapers, ...

ZDNET's key takeaways Identity management is broken when it comes to AI agents. AI agents expand the threat surface of ...

The Department of Justice (DOJ) will hold a preliminary probe next week on the case involving five ghost flood control projects in Bulacan. In a message ...

For decades, marketing centered on campaigns—time-bound initiatives designed to capture attention, drive clicks, and ...

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced an agentic voice AI suite that includes AI Receptionist (AIR), AI Virtual Assistant (AVA), and AI ...