FOX 5 NY's Teresa Priolo reports from Clifton, New Jersey to recount Target's new customer service policy, encouraging ...

An Asda worker said she was "gobsmacked" after what a customer gave her. As usual, Jo Smith was working on the bakery counter ...

The new Freshdesk Command Center, Vertical AI Agents, and Freddy AI Insights eliminate service complexity so brands can focus ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

Contact is honored for delivering cost-effective, AI-driven solutions that empower clients and transform customer engagement across Latin America SAN ANTONIO, /PRNewswire/ -- Frost & Sullivan is plea ...

# Machale Taylor, the unit’s manager, said since the rebrand at the beginning of the month the call centre has been upgraded and expanded into a comprehensive, always-open hub for BPL customers. # He ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

Boomi, the leader in AI-driven automation, announced today the winners of its 2025 Asia Pacific (APAC) Customer Innovation Awards, recognised at its 2025 Boomi World Tour stop in Sydney . This press ...

According to MarketsandMarkets™, the global Field Service Management Market is projected to reach USD 9.17 billion by 2030 ...

Mejuri, the fine-jewelry brand redefining everyday luxury, has partnered with Clootrack, the patented AI-powered customer intelligence platform, to strengthen its Voice of the Customer (VoC) ...