TRAI says the feature will be enabled by default but users can opt out anytime. Telecom operators are now working on backend ...

The telecoms regulator, Ofcom, has opened a new compliance programme to assess whether regulated UK phone providers are ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

A free e-recycling event is scheduled in West Union for individuals who need a safe and reliable method of disposing of old ...

Vijayawada: Nidigunta Aruna, accused of orchestrating irregularities across government departments, was remanded in judicial custody in connection wit.

Many also limit VoIP calling on WhatsApp, Skype, and FaceTime ... even in countries where the government doesn’t necessarily ...

You can use AI in your call centre to create automatic transcripts of any call, with the key points summarised so you can ...

Highlights. Quarterly revenues increase by 2.2% year-over-year to $61.5 million; Services revenues for the quarter were $30.9 milli ...

Money Matters: Rate the Apps and Services You Use for Budgeting, Stock Trading, Mobile Payments, and More We need your help in determining the top brands when it comes to handling your money. Speaking ...

Create, assign, and manage Zoom Breakout Rooms with ease. This step-by-step 2025 guide helps hosts and IT admins run smooth, organized sessions.

The Central Bureau of Investigation (CBI) has arrested a key accused in a transnational cybercrime syndicate targeting Japanese citizens through fraudulent tech support scams, the premiere probe ...

BANGKOK: The Royal Thai Police is stepping up efforts against call centre gangs and online scammers after the government ...