Hewlett-Packard, much of whose profit comes from printer supplies, has sued two companies that sell refilled ink cartridges, but it stopped short of trying to block the refill business altogether. On ...

HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

Last Thursday, HP CEO Enrique Lores addressed the company’s controversial practice of bricking printers when users load them with third-party ink. Speaking to CNBC Television, he said, “We have seen ...

The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...

HP’s “dynamic security” prevents you from using third-party ink with HP printers. While HP does this to “protect the quality of our customer experience,” being able to buy cheaper, non-HP ink can save ...

It’s a well-known secret that inkjet ink is being kept at artificially high prices, which is why many opt to forego ‘genuine’ manufacturer cartridges and get ...