When HP announced the Snapdragon X-powered OmniBook 5 16 this past May, I knew I was going to buy one as soon as I could. The laptop finally shipped in July, but we were in Mexico City at the time.

When pressing FN keys on an HP laptop, you may see a blank “HP Hotkey Support” window instead of the usual brightness or volume overlay. This happens when the HP Hotkey UWP Service starts but fails to ...