It’s not easy to be in the printer and ink business these days. Revenue is down. Obsolescence looms. Knock-off cartridges are a cheap and easy alternative. HP’s apparent solution? DRM. Great. Update 9 ...

The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...

HP is receiving backlash after users reported that their non-brand ink cartridges stopped working following recent firmware updates. The company support center has justified its updates, saying it ...

Let’s say you started working from home at the beginning of the pandemic and needed to buy your own printer. A savvy shopper, you consulted the Strategist’s list of the best printers and chose this ...

What just happened? A lawsuit against HP over a firmware update that prevented its printers from being compatible with non-HP ink and toner has had its settlement approved by a judge. However, HP ...