Every time a warning message pops up on your PC letting you know that your printer's toner is low, you have a laser toner chip to thank. These chips, also called printer or ink smart chips, are used ...

When you refill HP color ink cartridges, you also need to reset the cartridge. Each HP color cartridge contains a chip that communicates with the printer. When the ink in the cartridge becomes low, ...

HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

HP is receiving backlash after users reported that their non-brand ink cartridges stopped working following recent firmware updates. The company support center has justified its updates, saying it ...

HP printers have received a lot of flak historically and recently for invasive firmware updates that end up preventing customers from using ink with their printers. HP also encourages printer ...

A new report from Dutch technology site PCM recently reported that HP is now blocking non-HP branded ink cartridges though the printer firmware. Last week it was discovered that a number of HP ...

The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...

HP is causing outrage after releasing software updates that stop some of its printers from printing if third-party ink cartridges are detected. As Ars Technica reports, HP's decision to do this was ...

123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the ...

Printer makers have long used chips to thwart third-party ink cartridge sales and drive you toward their own products, but they're now feeling the sting of those restrictions. The Register and USA ...