Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

NASHVILLE, Tenn. (WKRN) — A Tennessee nonprofit has raised the alarm over a new plan involving the U.S. Immigration and Customs Enforcement. ICE is looking to build a “national call center” in ...

NASHVILLE, Tenn. (WKRN) — U.S. Immigration and Customs Enforcement plans to establish a “National Call Center” in Nashville, according to an agency contracting document reviewed by ABC. The document ...

UPDATE: Activision and Paramount Pictures have officially announced that Taylor Sheridan will write and produce the Call of Duty movie with Peter Berg, who will also write, direct and produce the live ...

MAULDIN, S.C. (WSPA) – Due to the COVID-19 pandemic, the Samsung call center in Mauldin had to go remote years ago, but today, the city is welcoming the company back to the area. It’s on Brookfield ...

Add Yahoo as a preferred source to see more of our stories on Google. Trump signs funding deal, ending 4-day partial government shutdown ...

Life isn’t easy, and sometimes you have to compromise your morals in order to succeed. The Indian Call Center on Roblox will allow you to build your own empire, which will be much easier with some ...

On July 29, 2025, Sens. Ruben Gallego (D-AZ) and Jim Justice (R-WV) introduced the Keep Call Centers in America Act of 2025. The act targets the offshoring of call center operations, imposes new ...

As customers continue to gravitate toward brands based on experiences, the service and support your call center team provides is a crucial differentiating factor. A poorly performing call center leads ...

Jessica Wehrman talks with David Jordan, CQ Roll Call’s energy and environment reporter, about how energy affordability could become a sleeper issue in next year’s midterm elections.