Kenyan organisations are increasingly investing in artificial intelligence (AI), particularly in customer service and ...

New forecasts highlight a looming talent shift, regional AI platforms and the rise of AI agents in customer service and B2B ...

The banking sector has always been a preferred choice for white-collar jobs. Job roles in this sector have changed over the past few years. Artificial Intelligence (AI) is now automating routine tasks ...

This pace can be jarring. Results are king, and performance metrics are tracked in real-time. The emphasis on profitability ...

By Evans KORANTENG Private health insurance is catching on rapidly with many Ghanaian households as a healthcare buffer, especially among urban residents—including middle-income earners and ...

Change management practices tailored to specific employee segments must be introduced early if your agentic AI strategy is ...

Check out this case study from Perfect Pitch, where they executed a targeted ABM program while achieving ROI and sustainable ...

Opposition Leader Mark Golding says the devastation left behind by Hurricane Melissa demands a united national effort, not ...

Over the last decade (with much of it fueled by government incentives), we’ve seen electric vehicles sales grow in the ...