The UK government’s embrace of digital identity represents more than just a technological upgrade. It should be seen as a strategic pivot toward an AI-enabled future. The vision is clear: create a ...

Coordinating care across hospitals, community services, local authorities, and private providers is resource-intensive, and even small inefficiencies can ripple into significant delays, costs, and ...

Who’d be a Charge Point Operator (CPO)? As UK transport accelerates toward a low-emission future, CPOs must scale networks, anticipate demand, balance regional discrepancies and leverage grid capacity ...

Mark Zuckerberg’s well-known approach to innovation at Facebook was encapsulated in his phrase “Move fast and break things.” In a 2009 Business Insider interview, he stated, “Unless you are breaking ...

AI holds immense potential to transform businesses, drive process efficiencies, and unlock new opportunities. However, the vast majority of AI initiatives are failing at the Proof of Concept (PoC) ...

This year our Summer reads have been chosen by members of the DL Advisory Board and our AI Expert Community. So wherever your summer plans take you, we hope you’ll find a moment to pick up or listen ...

I had the opportunity to attend Medway Council’s Connect Day in May 2025, and the digital team showcased a transformative journey in public service delivery, one that moved from the chaos of sticky ...

A collaboration between the UK’s Bedfordshire Police and Amazon Web Services (AWS) resulted in rapid deployment of high-impact, cloud-based solutions that free up officer and staff time and resources.

In the race to unlock AI’s full potential, knowing where you stand is half the battle. Across every industry, the pressure to “do more with AI” is rising. But while investment is booming, outcomes are ...

For decades, Artificial Intelligence (AI) has been regarded as a tool – an advanced, powerful tool, but a tool nonetheless. It has been designed to assist, automate, and optimise, making human lives ...

The world of Special Educational Needs and Disabilities (SEND) provision is at a crossroads. With demand rising at an unprecedented rate, capacity already stretched to, (or beyond) its limits, and a ...

Over the past few years, I’ve had many conversations with friends and acquaintances spanning a wide range of industries, including the civil service, agencies, consultancies, and the private sector.