These are the products and businesses that let us down in 2025, scoring themselves a gong in the 20th Annual Shonky Awards.

Between 2019 and 2024, CommBank charged around 2.2 million customers $270 million in fees that should never have been charged ...

On top of a multitude of safety issues, the Handy Heater Turbo 800 doesn’t produce anywhere near as much heat as its advertising suggests.

You place your stick vacuum back in the dock once you're done cleaning and it will empty the debris into a larger dust bag or ...

From obscure brands to mismatched components to dodgy doorknockers, here are the warning signs you shouldn't ignore.

In September this year, the Fair Call Coalition – an alliance of 20 consumer organisations – called on ACMA to scrap the ...

Most insurers use the same resource to measure flood risk, which could be reducing the extent to which they compete on price.

Checked for accuracy by our qualified verifiers and subject experts. Find out more about fact-checking at CHOICE. Getting your caffeine fix from the local cafe can be expensive. And while there's a ...

Patient scans shared without consent, AI scribes recording visits – medical professionals' AI use is raising big concerns.

Checked for accuracy by our qualified verifiers and subject experts. Find out more about fact-checking at CHOICE. Compare pet insurance policies from almost 30 insurers to find the best cover for your ...

The CHOICE laundry lab has conducted its latest round of detergent testing, analysing more than 50 popular laundry powders, liquids, capsules and sheets for their cleaning prowess – or lack of. And ...

Checked for accuracy by our qualified verifiers and subject experts. Find out more about fact-checking at CHOICE. We asked you to rate your satisfaction with your current mobile phone plan, looking at ...