A combination of technologies is pushing the aspirational “perfect store” closer to reality. Agentic AI is part of the story. But at least as important are cloud-based, integrated business suites ...

Angesichts der vielen Veränderungen, die sich in den letzten Jahren in der Konsumgüterindustrie vollzogen haben – veränderte Verbrauchergewohnheiten, Konsolidierung im Lebensmitteleinzelhandel, der ...

With consumer confidence plummeting this year, shoppers are cutting back on all sorts of purchases—even those normally irresistible sweet and salty treats. Snack food sales are dropping as consumer ...

Despite all the attention on customer experience, it’s been stuck in a rut. Agentic AI in CX has the potential to get it unstuck. In 2024, customer perceptions of CX quality in the US dropped to an ...

The construction industry is a major contributor to the global economy, accounting for an estimated 14% of gross domestic product and employing millions. But despite its powerhouse economic role, the ...

Forget staycations. Travel trends 2025 are all about people getting out of the house to see what the world has to offer. Five years after the pandemic capsized it, the global travel and tourism ...

The life sciences industry has shown us just how adaptable and innovative it can be. From going into hyperdrive during COVID-19 to re-architecting operations with AI, the industry has been nothing but ...

The top sustainability trends in 2025 show how concern for the environment and the planet’s future isn’t limited to consumer buyers. More and more, it’s driving B2B decision making. Recent research ...

Utilities trends 2025 are all about an industry in the midst of tremendous change. With the transition to green energy, companies are making fundamental changes to their business, decarbonizing power ...

No industry is immune to disruption, but media and entertainment (M&E) stands out for its unique volatility. New technologies, fast-changing consumer preferences, and low barriers to entry make it one ...

In 2025, B2B sellers and sales managers find themselves in a new arena where hitting quarterly sales quotas takes more than savvy selling skills. B2B sales 2025 is all about AI and automation as more ...

Across industries, rising prices, rapid technology advancements, and growing customer expectations have forced many companies to reexamine old assumptions and devise new strategies. Insurance is no ...