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How to process a refund in JUST 5 STEPS. Processing refunds on your Epos Now system is as simple as making the sale in the first place! Today, we'll focus on how to amend a previous order for a refund. This offers a seamless way to link refunds to specific customers or purchases and works for all payment methods. 👉Step 1 (optional): Customise your refund reasons in the Epos Now Back Office. There you can specify if a refund reason replenishes your inventory for resale or not. 👉Step 2: Now, sta