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A strong restaurant training program doesn't stop after onboarding; it grows with your team. Our new training offers a practical look at how to keep your training fresh, relevant, and aligned with your restaurant's goals as well as strengthen your team. 🎬: restaurantowner.com/public/The-Power-of-Progress-Small-Shifts-in-Training-Big-Impacts-on-Culture.cfm | RestaurantOwner.com
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🧠 The #1 trait every restaurant manager needs: If your manager doesn’t think like an owner, they’re probably the wrong fit. When I’m hiring, my favorite interview move is simple: Ask what they liked or didn’t like about a past job… Then ask: “If you were the owner, what would you have done differently?” If they’ve thought deeply about the whole business—not just their role—you’ve found someone with an owner’s mindset. And that mindset changes everything. #restaurant #technology #entrepreneurshi
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If your restaurant staff keeps making the same mistake, start with this question: Is it a WILL issue or a SKILL issue? Most “performance problems” are really training problems. If it’s a skill issue, it means the person never learned the task correctly. Have them shadow your strongest team member, document the SOP, and repeat training until it sticks. Structured training usually solves 80% of recurring mistakes. But if it’s a will issue, that’s not a training problem, it’s an accountability prob
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Angry restaurant owner threatens to 'slap the s--t out of' customer who didn't tip: 'How are my staff supposed to make money?'
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